An IT Support, Strategy, and Cyber Security Firm
that answers the phone when you call

How Preferred IT Group Helps.

IT Support

Streamline Operations with Expert IT Support

IT Strategy​

Align technology with your business goals and achieve sustainable success

Cybersecurity

Secure your Digital Future: Comprehensive Cybersecurity Solutions

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SERIES

Our video series about the
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Experience You Would Expect
and The Process That Proves It.

Outsourcing your IT to a trusted advisor with all the credibility in the world helps, but outsourcing to that same company because they’re also reliable can only be done because of one key factor—trust. Trust is what happens when your IT firm’s skillsets and technical abilities align with their promises and values, or in layman’s terms, they’re reliable.

That’s why we believe in complete transparency and list our core values publicly for even our competitors to read. Everything comes from experience, experience helping our clients at Preferred IT Group for several years, and the secret to our success in helping so many great companies all comes down to one thing.

Our Process

Step 1: Discover

Before we begin, there’s a meeting, and we would like to refer to this meeting as Discovery for those of you who have been through the typical Discovery Process before. We can assure you this is different. It’s not a “pay-us-to-get-to-know-you” step. It’s more along the lines of exploring your business goals and how they align with technology conversation. If and only if there’s alignment between your needs and objectives and our services do we decide to proceed to the next step, because after all, it’s essential to both of us that we’re perfect for each other, isn’t it?

Don’t fret about the discovery, but rest assured that during this essential step, we will examine your business processes, goals, and challenges to assess how technology currently supports or hinders your efforts.
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A computer screen displaying a shield icon, symbolizing cybersecurity, alongside a desktop computer setup.

Step 2: Asses Your Environment (Gap Analysis)

Once our team establishes that we’re the perfect match, the next step is a comprehensive assessment of your environment. We will examine roles, responsibilities, and potential risk areas and determine the impact these risks have on your goals. 

Be Prepared for Preferred IT Group to:

  • Develop and build our proposal + our recommended plan of action
  • Identify and outline vulnerabilities
  • Implement continuous vulnerability scanning

Step 3: Onboarding

Moving on from the initial assessment phase, we start the initial 90-day onboarding process. During the next three months, our team of experts (or as we call them, Nerds), will provide proactive services, including continuous monitoring, backup and disaster recovery, and deployment of cybersecurity tools.

Be Prepared for Preferred IT Group to:

  • Set up proactive services.
  • Implement monitoring and disaster recovery.
  • Deploy cybersecurity tools
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A man wearing a blue shirt is seated at a computer, focused on the screen in front of him

Step 4: Technology Alignment (First Step after the contract is signed)

After the 90-day onboarding process, we continually revisit and reassess our initial findings. We do this for a number of reasons: It builds upon our earlier work, identifies new risks, and provides a system for checks and balances as we look for ways to reduce vulnerabilities through technology monitoring and reassessment.

Be Prepared for Preferred IT Group to:

  • Continuously reduce technology-related risks.
  • Identify & detect new vulnerabilities.
  • Perform continuous vulnerability scanning.

Step 5: Strategic Roadmap

In this final step, we present a report detailing your progress from the initial 90 days. We’ll outline a strategic roadmap, reprioritize misalignments, develop SOPs, and create a plan to further reduce cybersecurity risks—all aimed at boosting company profits and minimizing technology problems.

Be Prepared for Preferred IT Group to:

  • Reprioritize misalignments.
  • Identify and address any remaining risks.
  • Develop a plan to reduce cyber risks.
  • Increase company profits by reducing technology issues.
  • Establish a baseline for future growth.
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We are committed to delivering the best IT services and support with integrity and honesty—demand the same from any vendor.

We guarantee you'll receive the Best IT service.

Discover what our clients are saying about us.

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