When working with MSPs, trust and reliability is first and foremost. Preferred IT Group has been constant and reliable in earning Faztek’s trust. This trust has allowed Faztek to focus on our business goals and not be sidetracked by technological issues. The biggest complaint I hear from fellow System Administrators is the lack of consistency and reliability. PITG has continued to prove themselves both in the small things and the big things. The ability to have a “second set of eyes” and/or options locally has been valuable in helping us to maximize our technology.

Having a qualified IT company like Preferred IT Group to help resolve or troubleshoot Issues in a timely manner is very important. Their communication and follow-up is something they excel at. Why take away from running and growing your business to resolve issues that you don’t specialize in, let them do it for you.

Preferred IT Group’s depth in technical expertise along with their proactive and responsive approach to providing our IT support are the biggest benefits we have experienced since moving to their services.