IT Support:
Focus on Your Business, Not Your IT
Most people only think about IT once they have to, and if they are thinking about IT, they shouldn’t be. Why? Because when you’re thinking about IT and you’re not an IT consulting firm, there’s a problem with your IT.
Here's What We Do at Preferred IT
(And What We Don't)
We don’t do printers or phones, but we do focus on what we’re great at, providing reliable, high-quality IT support for businesses. For a flat-rate monthly fee, our clients can expect predictable budgeting without the sudden surprise of a hidden expense. We also realize that only some businesses need a full-scale MSP (Managed Services Provider), and for those that do, we’re here to deliver the best service possible.
No one touches our support program. No one.
Our unrivaled ticket SLA/response time is less than a minute. IT issues come in many forms, which matters, but we know here at Preferred IT that regardless of their form, there will always be two critical components to effective support: identifying the problem and resolving it quickly. We make it easy to get help. You can call us, send an email, or let our automated systems catch issues before they impact your work.
