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Since 2005, we’ve empowered businesses with innovation, dedication, and results-driven solutions. Our passion is seeing your success, and our journey is paved with satisfied clients and their stories.
Our Mission is to prvide exemplary technical lsupport and customer service, prioritizing risk management in an ever-changing cyber landscape
We will answer the phone with a smile. We know that technology can be frustrating, but we want you to have the best experience possible.
Technology doesn’t have to be complicated. We promise to communicate with you from the very beginning until the issue is resolved. We will make sure you know what’s going on every step of the way.
What makes us unique is not only do we do a full system check once a month, but our proactive services automatically fix any issues that arise in the background without disrupting your work day.
With our extensive experience, we are able to solve issues quicker and easier. We immediately review and triage all service requests within a minute. Our average resolution time is less than 8 hours. Fixing your problems quickly is what we do.
At Preferred IT Group, we’re not just colleagues, we’re bounded by a shared passion for technology and a commitment to client success. Here’s what sets our culture apart:
1
In the real world, everyone has bad days, but here at Preferred IT, we strive to be a highlight of your day. When you call Preferred IT Group, you can count on our positive, can-do attitude.
2
As the old saying goes, “two heads are better than one”. At Preferred IT Group, we work together to accomplish our goals. In doing so, we strengthen every member of our team, and we are able to provide outstanding customer service you our clientele.
3
When you decide to use Preferred IT Group as your support team, you get the peace of mind that your technology infrastructure is secure. We maintain responsibility for our performance and actions in all that we do.
4
We feel that being invested in our community, positively impacts all those around us. Doing good for the sake of doing good is always an endeavor that Preferred IT is willing to partake in.
5
Integrity is the core of our business. It is consistency in our actions, values, methods, and principles. Rest assured that we are here for you when you need us.
Our success is derived from adhering to dedicated roles & responsibilities which is dictated by our values and promises. Meet the team that make IT happen
At Preferred IT Group, we’re not just passionate about technology – we’re passionate about your success. And our commitment to delivering exceptional service, innovative solutions, and industry-leading expertise has been recognized by numerous prestigious organizations.
Let Preferred IT Group proactively anticipate and prevent them, ensuring your technology is always your ally. Find out how we can help your business today!